Things are weird for us, now more than ever. In the past few weeks some conversations centered on these five practices. It turns out that our best habits, when paired with compassion and empathy, make us better planet dwellers.

1: Do not ignore a problem. Recently we had a time sensitive error at our office due to a series of miscues. Solving it required pulling the stakeholders off their tasks. If we waited until it was convenient for everyone, the fallout would have compound the problem. Collaboratively we established a new protocol with stronger safeguards that day. Bottom line: Pro-actively address problems.

2: Do not ghost anyone. All day, and night, too, people want to hear from you. It seems endless. Still, each of your responses is appreciated followed by coin being deposited in your joint relationship reservoir. You can communicate bad news gently, confirm an invite promptly, and text memes humorously. Not replying diminishes your value in their eyes and frustrates them. Bottom line: Kindly respond to everyone in your circles with alacrity.

3: Do not interrupt. Are you finishing others’ sentences? Anxiously waiting to interject your two-cents worth? Chiming in with your story or opinion before the speaker finishes? Interrupting disrespects the speaker and complicates conversations. Listening to really understand the speaker requires your intentional concentration. Bottom line: Thoughtfully clear your mind to give the person you are listening to your full attention and wait your turn.

4: Do not say ‘but’ when apologizing. Have you noticed or maybe you’ve said this yourself: “I’m sorry I lost it, but you made me so mad!” This is not an apology. The wrong doer, the one who lost their temper, is blaming you for their bad behavior. A genuine apology sounds like this: “I yelled at you to make my point, I should not have disrespected you, I am sorry, I promise not to do that again, will you forgive me? I’d like to make it up to you.” Heartfelt apologies reconnect us. Bottom line: Humbly take full responsibility for your actions when you apologize.

5: Do not think you are smarter than everyone else. It’s a character flaw to believe you are superior or always right. Those who bring unique insight, experience and knowledge compliment your strengths. They are not a threat, rather they empower you to stay current, advance initiatives, and think out-of-the box. Bottom line: Graciously surround yourself with smart and interesting people.